Frequently Asked Questions (FAQ)
If you can't find the answer to your question below, please contact us.
How do I Buy Woof?
Please go to one of our authorized dealers. Click Here
How to Install Woof
Please visit the following video to learn how to install woof on your electric scooter.

To download the user manual click here
How to add a quick access to Woof on your mobile phone
You can add the platform website as an icon on your smartphone. Just follow the steps. (iPhone)
  1. Open the platform on your phone browser.
  2. Click on share and then click "Add to Home Screen"
  3. Click Add
  4. You can now access from a dedicated icon on your smartphone.
For chrome, click on the share icon that shows to the right, next to the url on step 1, then the rest of the steps are the same.

YouTube video on Woof IoT icon installation on iPhone:
Where do I register my Woof IoT device after install?
Go to Woof IoT ( create an account and select one of the plans.
How to uninstall Woof
To uninstall Woof, you need to request a special cable from us and follow a few technical steps.

These steps are part of a security measure that protects your vehicle from being disabled by anyone except the account registrar.

Warning: If Woof is removed without assistance, the vehicle will be locked until proper steps are taken.

Request Support for more information on how to remove Woof.