Privacy Policy

WoofIoT.com Privacy policy

PRIVACY POLICY

This document (the “Privacy Policy“) aims to provide you with the necessary information to enable you to understand how the personal data that you will share (“Personal Data“) will be processed and to allow you to express explicit and informed consent to the processing carried out through https://woofiot.com

 (“Website“).

This Privacy Policy is subject to changes or updates at any time. The current version is the one published on the Website.

1. DATA CONTROLLER 

1. The Data Controller is Woof Iot LLC (EIN/Tax ID 87-4806398), a company incorporated in the United States of America, with its registered office at 8229 Boone Blvd Ste 610, Vienna, VA 22182-2635. (“Data Controller“).
2. The Data Controller protects the confidentiality of the personal data acquired and guarantees them the necessary protection against any event that may put them at risk of violation. To this end, it implements recommended practices concerning the collection and use of personal data, which will be processed according to internationally recognized principles of lawfulness, fairness, transparency, limitation of purposes and storage, data minimization, accuracy, integrity and confidentiality, as well as the exercise of the rights recognized by the applicable legislation for data subjects.

2. CATEGORY OF DATA SUBJECT TO PROCESSING

1. Following the navigation on the Site and in order to allow the use of all its services, the Data Controller needs to know and process certain personal data (“Personal Data“).
2. Depending on the purposes pursued, we will process, by way of example and not exhaustively, the following personal data:

• personal and contact data – name, surname, date of birth, address, telephone number, mobile number, email address, information relating to your payment methods;
• location-related data (store locator service) – IP address
• authentication data – email address, password;
• shipping information – shipping address, telephone number, email address;
• billing and tax-free information: billing address, name and surname, company name, tax code, VAT number, nationality, passport number;
• information relating to purchases made – item, price, date of sale and/or rental;
• customer profile and preference data – data relating to purchasing habits;
• navigation data – data collected during the visit and consultation of the Website also by means of cookies or other tracking technologies (for more information on the processing of your data through such technologies, please check to the Cookie Policy).
• data voluntarily provided by users – the optional, explicit and voluntary sending of email messages, also through forms, as well as the submission of any requests to become a partner. In these cases, you act as an independent data controller, assuming all legal obligations and responsibilities. Therefore, you provide the widest indemnity in respect of any dispute, claim, request for compensation for damages arising from the processing, etc. that may be received by the Data Controllers from third parties whose Personal Data have been processed through your use of the functions of the Site in violation of the applicable personal data protection laws.

3. METHODS OF DATA COLLECTION AND RETENTION

The aforementioned data is collected and processed by the Data Controller when: you fill the form provided to contact us, browse and view the services on the Website; subscribe to our newsletter, accept the installation of certain cookies, or complete our surveys.

4. PURPOSE OF DATA PROCESSING AND STORAGE PERIOD 

The Data Controller will use your Personal Data collected through the Website for the following purposes: 

• Execution of the sales and/or rental contract and post-sales and/or post-rental activities such as the management of administrative, tax and accounting obligations imposed by law, as well as support services for payments, shipping, returns, and refunds. The provision of data is mandatory since, in case of failure to provide it, it will not be possible to initiate a dialogue to obtain the services offered by us. 

Data storage period – The data will be kept for the time necessary for the execution of the contract, or the provision of legal or conventional guarantees, and following the termination of the contract, not exceeding 10 years, unless further storage terms are provided for by applicable regulations. 

• Operational management of Website navigation and security. 

Data storage period – 7 days from the date of website visit and consultation. For data related to cookies, please refer to the specific cookie policy. 

• Registration of users on the Website and use of services reserved for registered users. This registration can be done by filling out a data collection form on the Website. 

Data storage period – Personal data collected for registration purposes on the Website will be kept until you request to revoke your registration.

• Selection of Partners such as the conservation and management of applications and documents. 

Data storage period – Personal data collected will be kept for the period strictly necessary for the selection of candidates for individual positions and, in any case, for no more than 12 months from their communication. Before the end of the established period, the Data Controllers may contact you to verify your interest in continuing to be considered for any open positions. In case of a negative response or no response, your personal data will be deleted. In case of a positive response, the Data Controllers will keep your data for another 12 months.

• Sending of “Soft Spam” communications through e-mail, i.e. commercial communications concerning products and services similar to those purchased and/or rented. 

Data storage period – Personal data will be kept until the receipt of a request to stop sending such e-mails, which can be done through the link available at the bottom of each of these communications.

• Marketing activities such as sending commercial communications on products and services and conducting market research and surveys to detect satisfaction in order to improve services and the relationship with users. 

Data storage period – Personal data collected for marketing purposes will be kept until you ask to revoke your registration on the Site or until you revoke your consent to the processing of personal data. Personal data concerning the details of purchases processed for marketing purposes will be kept for 24 months from their registration.

At the expiry of the above-mentioned retention periods, the data will be automatically deleted or permanently and irreversibly anonymized.

• Profiling activity of registered users’ browsing and purchasing habits through the use of data provided by the user, data resulting from browsing the Site, and data relating to the details of purchases and/or rentals made on the Site in order to send personalized commercial communications according to interests.

Data storage period – Personal data collected for profiling purposes will be kept until you request to revoke your registration on the Site or until you revoke your consent to the processing of personal data.

Navigation-related personal data as well as data related to the details of purchases processed for profiling purposes will be kept for 24 months.

At the expiry of the above-mentioned retention periods, the data will be automatically deleted or permanently and irreversibly anonymized.

• Ascertainment, exercise, or defense of a right in court proceedings and extrajudicial credit recovery.

Data storage period – Personal data will be kept for the entire duration of the credit recovery action and, in the case of judicial disputes, for the entire duration thereof, until the expiration of the terms for challenging actions.

• Prevention of abuse and fraud.

Data storage period – Data collected through the Site will be kept for no more than 180 days.

• Provision of customer services, including technical support for recovering access credentials to your personal account, and sending newsletters upon your request.

Data storage period – Data processed to provide a service requested by the user will be kept for the time necessary to perform the service or until you request to revoke your subscription to the service.

Data processed to respond to customer requests will be kept until the request is satisfied and for an additional period of 6 months.

5. DATA RECIPIENT
6. We share the personal data collected with the following categories of subjects:

• employees and collaborators of the data controllers authorized to collect, use, disclose, or process your personal data;
• third-party data processors used by the data controllers, particularly for services such as acquiring and entering personal data, shipping, mailing promotional materials, market research, customer satisfaction surveys, and managing and maintaining computer systems;
• autonomous third-party data controllers, particularly freelance professionals or legal or tax consulting and assistance companies and companies managing payments made with debit or credit cards.
• third parties authorized by law, such as law enforcement or any other authorities whose measures are mandatory for us. This happens, for example, when we have to comply with a court order or a law, or when it is necessary to defend ourselves in court. If a government, a sovereign, federal, state or governmental authority, prefectural or local authority, statutory, administrative or regulatory body, or any other person or entity requires us to disclose your personal data, we will comply with their request only if it is legally permitted and required.

2. These subjects may be located outside the European Economic Area (EEA). In this case the data controller will undertake and enter into all necessary agreements, consisting of clauses that offer an adequate level of protection for the processing of your data.

6. DATA SUBJECT RIGHTS
7. Please note that you have the right to request from the data controller at the following email address [email protected] at any time: 

• access to your Personal Data; 
• rectification of Personal Data that are inaccurate; 
• integration of incomplete data; 
• deletion and/or limitation of the processing of your Personal Data.

2. You have the right, at any time, to: 

• object to the processing, for reasons related to your particular situation, in cases where the data processing is based on the legitimate interests of the controller;
• exercise the right to receive your data in a structured, commonly used and machine-readable format, and, if technically feasible, to request that it be transmitted to another controller without hindrance (in cases where the processing is based on consent or a contract and is carried out by automated means); 
• withdraw consent given at any time for marketing and/or profiling purposes, as well as object to the processing of your data for marketing purposes, including profiling related to direct marketing; 
• lodge a complaint with the competent supervisory authority in the Member State where you habitually reside or work or where the alleged violation occurred.

You may at any time change/update your personal data and consents to the processing of personal data by logging into your personal account or by sending an email to [email protected].

7. PROCESSING OF DATA FOR NAVIGATION PURPOSES

1. The computer systems and software procedures used for the functioning of the Website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
2. These are pieces of information that are not collected in order to be associated with identified individuals, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
3. Among the information that may be collected are IP addresses, the type of browser or operating system used, URI (Uniform Resource Identifier) notation addresses, the domain name and addresses of the websites from which access or exit was made (referring/exit pages), the time at which the request was made to the server, the method used and information about the response obtained, further information about user navigation (see also the section on cookies), and other parameters relating to the user’s operating system and IT environment.
4. This same data may also be used to identify and ascertain responsibility in the event of any computer crimes against the Website.